Custom Card FAQ's

CUSTOM CARDS

What photo file types do you accept?

We accept hi res jpg, png and gif.  It is your responsibility to ensure the photo you have provided is of an acceptable quality by yourself.  We can not make low res/quality photos better.

Do I get a proof of my cards?

No.  We want to make sure we get your cards to you as quickly as possible so we use the text and photos you provide.  Please make sure you check your text for typos before submitting.

I just noticed a typo on my order, can I change it?

If you notice a mistake after you submit your order, contact us asap and we will do our best to amend it.  This is not a guarantee that we can fix it as we may of already printed your order for you.

What paper do you print on?

We match the paper of prints for our custom cards.  So it is a textured fine art paper.  This will give your cards a matt finish that feels premium.

How quickly can I get my cards?

Orders take 2-4 days to print and dispatch.  If you need your order in a hurry please use express shipping.  This does not speed up the print and dispatch process but it will get your order to you in the post as long as you are within the Australia Post Express Post Network.  See our shipping page for more details.

 

 

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